AI Agents
Module status: ActiveDeploy governed AI agents and workflow automations from Workspace—connectors, run history, and guardrails that keep automation out of shadow IT scripts.
In short: The Agentic Orchestration Hub is where client automations live: connectors, workflow runs, and guardrails—not a folder of personal API keys.
Most teams register self-serve. Healthcare, manufacturing, legal, financial services, and defense organizations, and anyone with regulated data in scope, start with a discovery call. Already a client? Sign in to Workspace
Every capability below maps to a live route in your client portal—not a slide.
Enable platform connectors with organization-scoped credentials and permission checks.
Built on the same workflow engine Bitscaled uses for its own internal orchestration.
Automation surfaces respect workspace RBAC so clients never inherit internal-only agents.
Create workflows and inspect run history from /workspace/ai-agents without leaving the portal.
Counted from the capabilities published for this live Workspace module.
Counted from the capabilities published for this live Workspace module.
Counted from the capabilities published for this live Workspace module.
Live in your portal
Available in your Workspace at workspace.bitscaled.tech/workspace/ai-agents
Open AI Agents in WorkspaceStand up an organization-scoped automation with an audit trail from day one.
Agents connect through a hosted MCP server with company-scoped tokens, kept separate from Bitscaled’s internal CRM tools.
Runs execute on the same workflow runtime Bitscaled operates for its own automation.
Credentials and permission checks are bound to the client org, not a shared global keyring.
Agents operate in the same organization context as human service work.
Agent approvals and outcomes route to Slack, Teams, Discord, or any webhook your operators choose.
Run status rolls up to the command view so automations are not invisible.
Personal laptops are not an approved automation runtime for client work.
Connectors, RBAC, and run history ship before unbounded model access.
Workspace agent tokens never grant access to Bitscaled’s internal CRM tools.
Continue the Explore Module journey through adjacent ERP domains.
AI Agents
Route operational events—tickets, alerts, billing, and agent approvals—to the channels each team already uses, per system and per event, with retries, a dead-letter queue, and approvals you can audit.
Core Operations
Structured support intake and ticket tracking inside Workspace—so clients submit requests in-channel and your team resolves them with full context on assets and monitoring.
Core Operations
A single command view for client stakeholders and Bitscaled delivery leads—open tickets, asset posture, billing signals, and automation status without exporting four different reports.
Run the self-serve scorecard for a quick baseline, or have Bitscaled engineers review your infrastructure and security posture before you plan a rollout.
Walk through Workspace with a Bitscaled engineer—scoped to your ticket flows, asset model, and client governance requirements.
