AI Agents
Deploy governed AI agents and workflow automations from Workspace—connectors, run history, and guardrails that keep automation out of shadow IT scripts.
In short: The Agentic Orchestration Hub is where client automations live: connectors, workflow runs, and guardrails—not a folder of personal API keys.
Every capability below maps to a live route in your client portal—not a slide.
Enable platform connectors with organization-scoped credentials and permission checks.
Built on the same workflow callback patterns Bitscaled uses for internal orchestration.
Automation surfaces respect workspace RBAC so clients never inherit internal-only agents.
Create workflows and inspect run history from /workspace/ai-agents without leaving the portal.
Live in your portal
Available in your Workspace at workspace.bitscaled.tech/ai-agents
Open AI Agents in WorkspaceStand up an organization-scoped automation with an audit trail from day one.
Company-scoped tokens on /api/workspace/mcp stay separate from Intranet CRM MCP at /api/mcp.
Runs use the same vendored workflow callback patterns Bitscaled operates internally.
Credentials and permission checks are bound to the client org, not a shared global keyring.
Agents operate in the same organization context as human service work.
Multi-agent voice routing will land on this hub rather than a sidecar bot farm.
Run status rolls up to the command view so automations are not invisible.
Personal laptops are not an approved automation runtime for client work.
Connectors, RBAC, and run history ship before unbounded model access.
Workspace agents do not share the Intranet CRM MCP token space.
Continue the Explore Module journey through adjacent ERP domains.
AI Agents
Route voice and Discord operational traffic to the right agent or human queue—with transcripts, approvals, and ticket writeback—so after-hours dispatch is not a group chat with no audit trail.
Explore ModuleCore Operations
Structured support intake and ticket tracking inside Workspace—so clients submit requests in-channel and your team resolves them with full context on assets and monitoring.
Explore ModuleCore Operations
A single command view for client stakeholders and Bitscaled delivery leads—open tickets, asset posture, billing signals, and automation status without exporting four different reports.
Explore ModuleWalk through Workspace with a Bitscaled engineer—scoped to your ticket flows, asset model, and client governance requirements.
